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I find that this article, even that it is interesting, it tries to shift blame again. United wanted four seats for their airline staff who had to cover an unst
by kartan 10y ago
I find that this article, even that it is interesting, it tries to shift blame again.
United wanted four seats for their airline staff who had to cover an unstaffed flight at another location. And then decided to remove some of their customers, that had paid for the fly.
To add Dr. David Dao case to the others is a misclassification of the situation, and it assumes as true the narrative of the company that "they didn't have any other option than to remove this passenger".
The article is interesting anyway, and worth the read.
> Not everyone wants a free drink for the trouble, however, and airlines have typically had little else to offer angry people in the moment.
Sometimes United Airlines is not even able to act after the flight:
http://www.slate.com/articles/double_x/doublex/2016/08/what_happens_when_sexual_assault_happens_on_a_long_haul_flight.html http://www.slate.com/articles/double_x/doublex/2016/08/what_...
- cryptarch 10y agoThe issue was basically management deciding that "getting the crew to their destination cheaply" was more important than "honouring their contract with their customers". I hope they go belly-up, as a company that is. Edit: actually, I don't know how much worse they are compared to their competitors. I don't really care, I strongly dislike flying because of the authoritarian border checks anyway.
- sdoering 10y agoNot only border checks. I have to fly about once per month. Just a German domestic flight. It is bad enough. But on the other hand - I really love to surprise the airport staff with exceptional friendliness and respectfulness. The look on their faces when encountering a friendly human being cannot be described.
- cryptarch 10y agoAh, I'm Dutch so flying within the country isn't really a thing. The longest train ride possible is about 3,5 hours and goes every hour. I think that suprises most people :) Hard to do on a Ryanair/Easyjet flight though, where your legs slowly merge with the chair in front of you...