Some people seems to be really buying the shit united was selling with CNN. Using a contract seems to be the silver bullet to get the company of everything. Th

Some people seems to be really buying the shit united was selling with CNN. Using a contract seems to be the silver bullet to get the company of everything. That's just pathetic, as a consumer, if you buy a ticket from United. The thing is between you and the United, no matter how United manage their business, it's completely irrelevant for the consumer. If we buy a poisoned food, I have no interest in finding who's responsibility it is, I go directly to the person who sells it. It's falls on the United to file lawsuit etc to determine their messy relationships and responsibilities. Consumers don't need to know that, the case for contract. Period