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Voice purchasing is a major PITA. I've tried one or two times to order something through Echo and never really felt comfortable with it. It takes a long time to
by cookiecaper 10y ago
Voice purchasing is a major PITA. I've tried one or two times to order something through Echo and never really felt comfortable with it. It takes a long time to read the whole product name and description, it repeats elements (e.g. "Colgate SuperFresh Sparkling White-Blue Toothpaste Now Without Microbeads Per FDA Mandate is available for 5.55, would you like to buy it?" / "No" / "Crest MediumFresh Shiny Blue-White Toothpaste...") and to "compare", you have to remember multiple long strings like that, and know the difference between MediumFresh and SuperFresh without looking, etc. It's not a pleasant or desirable experience. You don't just say "Get me some Colgate for no more than $3" and be done with it.
The Echo is also much worse at voice recognition than people make it out to be here on HN, and it responds to a very limited set of questions/tasks. Android's voice recognition (and presumably Google Home) is much better and it will provide useful answers to a lot of questions/tasks automatically.
Despite Amazon's fancy overtures, the Echo seems to be mostly valued for its properties as a Bluetooth speaker. That's definitely the main value I get out of it. Streaming audio by a voice command is a nice convenience over tapping buttons on my phone to hook up the Bluetooth, but the core value is still in being a speaker.
- rajathagasthya 10y agoI haven't had any problems with Alexa's voice recognition (and I have an accent), but I completely agree that voice purchasing is not a smooth experience at all. I tried to do that yesterday with Alexa, but it just gives you very limited options and it's optimized if you want to mostly reorder the same items over and over again. Also, it doesn't remember your cart if you interrupt the shopping conversation, go to an app and come back to order again. So you have repeat the whole process. Alexa is handy if you want news, weather or sports update, but it really needs to step up its UX for voice purchasing.
- detaro 10y agoCan you give it a list of "standard items" beforehand? As in, the exact type of Colgate toothpaste you normally buy?