> That's pretty much trying to shut down business with their customers. That's not how credit cards work. You close that account, transfer the balance to a ne

> That's pretty much trying to shut down business with their customers. That's not how credit cards work. You close that account, transfer the balance to a new card, and issue it to them in the mail. I've done it a half dozen times, and my CC company is only out for odds and ends like postage and stamping a new card. > In fact, why were you making demands I wrote "asked", and then you pasted that, and misquoted it as "demanded"? If you hadn't included my quote, I'd accuse you of dishonesty, but now it's just weird. I asked them to proactively protect their customers, because my grandfather had been through hell after his identity was stolen, and I wanted to do my best to protect other people from the same.