4 ms·

Wells Fargo and Schwab seem ok in my experience. Wells Fargo even updated their site with slick new UI and menu options are actually findable. Amazing!

brightball 10y ago
I sent feedback about the WF interface and it was actually addressed with 2 weeks. I was floored.
- gleenn 10y ago
  I clicked the transfer money button from chrome and it logged me out for months if not years. I called them and it still took them forever
fittingin 10y ago
Wells Fargo seems ok in your experience??!! Is that a joke? Your account is wide open to any of thousands of employees who conspire against you. You're ok with that? It's people like you who keep companies like that in business and encourage such atrocious activity.
nandhp 10y ago
It was discovered today that Wells Fargo passwords are case-insensitive: https://www.reddit.com/r/personalfinance/comments/66n4li/i_just_discovered_that_wells_fargo_account_login/ https://www.reddit.com/r/personalfinance/comments/66n4li/i_j...
- rincebrain 10y ago
  To be fair, until sometime in the last ~2 years, Schwab PWs were alphanum case-insensitive 6-8 characters only.
  - myrandomcomment 10y ago
    So I know this also :) I am a techie that made a bit of money and it was kept at Schwab. I made a big enough issues of it that they arranged a call with their security team. The call was good and they explained the reason why (legacy system) and their plans to update / fix it. They also address my questions about password storage (hashing/salt) - they did it correctly. They showed a great deal of knowledge and competence in their job, such that I was willing to leave my money. I applaud their willingness to have the call. My dealings with them have always been pleasant.
- Chaebixi 10y ago
  It's 2017, and I still have online financial accounts that are "secured" by short numeric PIN, so count yourself lucky that you can at least use some letters in your password. C-mp-t-rsh-r-: your website's trash and you should be embarrassed with yourselves.
- bussierem 10y ago
  Just today...? Chase Bank has been case-insensitive for several years now. I even contacted them about it when I found out and they outright told me they had no plans to fix it.
  - cookiecaper 10y ago
    Tons of companies do this because it substantially diminishes the number of support calls/complaints that they get related to unsuccessful logins.

brightball 10y ago

I sent feedback about the WF interface and it was actually addressed with 2 weeks. I was floored.

gleenn 10y ago
I clicked the transfer money button from chrome and it logged me out for months if not years. I called them and it still took them forever

fittingin 10y ago

Wells Fargo seems ok in your experience??!! Is that a joke? Your account is wide open to any of thousands of employees who conspire against you. You're ok with that? It's people like you who keep companies like that in business and encourage such atrocious activity.

nandhp 10y ago

It was discovered today that Wells Fargo passwords are case-insensitive: https://www.reddit.com/r/personalfinance/comments/66n4li/i_just_discovered_that_wells_fargo_account_login/ https://www.reddit.com/r/personalfinance/comments/66n4li/i_j...

rincebrain 10y ago
To be fair, until sometime in the last ~2 years, Schwab PWs were alphanum case-insensitive 6-8 characters only.
- myrandomcomment 10y ago
  So I know this also :) I am a techie that made a bit of money and it was kept at Schwab. I made a big enough issues of it that they arranged a call with their security team. The call was good and they explained the reason why (legacy system) and their plans to update / fix it. They also address my questions about password storage (hashing/salt) - they did it correctly. They showed a great deal of knowledge and competence in their job, such that I was willing to leave my money. I applaud their willingness to have the call. My dealings with them have always been pleasant.
Chaebixi 10y ago
It's 2017, and I still have online financial accounts that are "secured" by short numeric PIN, so count yourself lucky that you can at least use some letters in your password. C-mp-t-rsh-r-: your website's trash and you should be embarrassed with yourselves.
bussierem 10y ago
Just today...? Chase Bank has been case-insensitive for several years now. I even contacted them about it when I found out and they outright told me they had no plans to fix it.
- cookiecaper 10y ago
  Tons of companies do this because it substantially diminishes the number of support calls/complaints that they get related to unsuccessful logins.