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I don't think it's HSBC, but they do similarly horrific stuff. Almost all banks have a truly terrible online service. I'm a happy user of N26. I very, very hig

I don't think it's HSBC, but they do similarly horrific stuff. Almost all banks have a truly terrible online service. I'm a happy user of N26. I very, very highly recommend it to all european customers. I'm never dealing with shitty bank service again. https://n26.com/ https://n26.com/ (Email me if you want a referral invite).

sjtgraham 10y ago
N26 had some of the worst security until a researcher came along. See https://media.ccc.de/v/33c3-7969-shut_up_and_take_my_money https://media.ccc.de/v/33c3-7969-shut_up_and_take_my_money
- jdmichal 10y ago
  People often confuse lack of published security issues with the existence of strong security. It was the rally cry all along of techies opposing Apple's security-based advertisements.
deleted 10y ago
[deleted]
noja 10y ago
Do they have direct debits yet?
ccvannorman 10y ago
Wells Fargo and Schwab seem ok in my experience. Wells Fargo even updated their site with slick new UI and menu options are actually findable. Amazing!
- brightball 10y ago
  I sent feedback about the WF interface and it was actually addressed with 2 weeks. I was floored.
  - gleenn 10y ago
    I clicked the transfer money button from chrome and it logged me out for months if not years. I called them and it still took them forever
- fittingin 10y ago
  Wells Fargo seems ok in your experience??!! Is that a joke? Your account is wide open to any of thousands of employees who conspire against you. You're ok with that? It's people like you who keep companies like that in business and encourage such atrocious activity.
- nandhp 10y ago
  It was discovered today that Wells Fargo passwords are case-insensitive: https://www.reddit.com/r/personalfinance/comments/66n4li/i_just_discovered_that_wells_fargo_account_login/ https://www.reddit.com/r/personalfinance/comments/66n4li/i_j...
  - rincebrain 10y ago
    To be fair, until sometime in the last ~2 years, Schwab PWs were alphanum case-insensitive 6-8 characters only.
    - myrandomcomment 10y ago
      So I know this also :) I am a techie that made a bit of money and it was kept at Schwab. I made a big enough issues of it that they arranged a call with their security team. The call was good and they explained the reason why (legacy system) and their plans to update / fix it. They also address my questions about password storage (hashing/salt) - they did it correctly. They showed a great deal of knowledge and competence in their job, such that I was willing to leave my money. I applaud their willingness to have the call. My dealings with them have always been pleasant.
  - Chaebixi 10y ago
    It's 2017, and I still have online financial accounts that are "secured" by short numeric PIN, so count yourself lucky that you can at least use some letters in your password. C-mp-t-rsh-r-: your website's trash and you should be embarrassed with yourselves.
  - bussierem 10y ago
    Just today...? Chase Bank has been case-insensitive for several years now. I even contacted them about it when I found out and they outright told me they had no plans to fix it.
    - cookiecaper 10y ago
      Tons of companies do this because it substantially diminishes the number of support calls/complaints that they get related to unsuccessful logins.
Semaphor 10y ago
What I love most about n26 is the lack of foreign currency transaction fees.
- StavrosK 10y ago
  Then you're going to adore Revolut: http://revolut.com/ http://revolut.com/
neom 10y ago
I use HSBC for personal and business, can confirm personal is bad but HSBCnet (business) is the worst software application I've ever used, period. http://john.je/k7X2 http://john.je/k7X2

sjtgraham 10y ago

N26 had some of the worst security until a researcher came along. See https://media.ccc.de/v/33c3-7969-shut_up_and_take_my_money https://media.ccc.de/v/33c3-7969-shut_up_and_take_my_money

jdmichal 10y ago
People often confuse lack of published security issues with the existence of strong security. It was the rally cry all along of techies opposing Apple's security-based advertisements.

deleted 10y ago

[deleted]

noja 10y ago

Do they have direct debits yet?

ccvannorman 10y ago

Wells Fargo and Schwab seem ok in my experience. Wells Fargo even updated their site with slick new UI and menu options are actually findable. Amazing!

brightball 10y ago
I sent feedback about the WF interface and it was actually addressed with 2 weeks. I was floored.
- gleenn 10y ago
  I clicked the transfer money button from chrome and it logged me out for months if not years. I called them and it still took them forever
fittingin 10y ago
Wells Fargo seems ok in your experience??!! Is that a joke? Your account is wide open to any of thousands of employees who conspire against you. You're ok with that? It's people like you who keep companies like that in business and encourage such atrocious activity.
nandhp 10y ago
It was discovered today that Wells Fargo passwords are case-insensitive: https://www.reddit.com/r/personalfinance/comments/66n4li/i_just_discovered_that_wells_fargo_account_login/ https://www.reddit.com/r/personalfinance/comments/66n4li/i_j...
- rincebrain 10y ago
  To be fair, until sometime in the last ~2 years, Schwab PWs were alphanum case-insensitive 6-8 characters only.
  - myrandomcomment 10y ago
    So I know this also :) I am a techie that made a bit of money and it was kept at Schwab. I made a big enough issues of it that they arranged a call with their security team. The call was good and they explained the reason why (legacy system) and their plans to update / fix it. They also address my questions about password storage (hashing/salt) - they did it correctly. They showed a great deal of knowledge and competence in their job, such that I was willing to leave my money. I applaud their willingness to have the call. My dealings with them have always been pleasant.
- Chaebixi 10y ago
  It's 2017, and I still have online financial accounts that are "secured" by short numeric PIN, so count yourself lucky that you can at least use some letters in your password. C-mp-t-rsh-r-: your website's trash and you should be embarrassed with yourselves.
- bussierem 10y ago
  Just today...? Chase Bank has been case-insensitive for several years now. I even contacted them about it when I found out and they outright told me they had no plans to fix it.
  - cookiecaper 10y ago
    Tons of companies do this because it substantially diminishes the number of support calls/complaints that they get related to unsuccessful logins.

Semaphor 10y ago

What I love most about n26 is the lack of foreign currency transaction fees.

StavrosK 10y ago
Then you're going to adore Revolut: http://revolut.com/ http://revolut.com/

neom 10y ago

I use HSBC for personal and business, can confirm personal is bad but HSBCnet (business) is the worst software application I've ever used, period. http://john.je/k7X2 http://john.je/k7X2