If you don't book your own flight, and have no control over the choices made on your behalf by the person doing the booking, that's not really the airline's fau

If you don't book your own flight, and have no control over the choices made on your behalf by the person doing the booking, that's not really the airline's fault. And codeshares have helped me out more than once. For example, a few years ago I was scheduled to fly Kansas City to Toronto on US Airways, connecting in DCA. On the way to the airport in KC, I got a call saying my flight to DCA was delayed and I'd miss my connection, but (since this was back when US Airways was a Star Alliance member) they'd rebooked me onto the direct Air Canada flight from Kansas City to Toronto, so I'd just need to go to the Air Canada counter and show my passport to pick up a boarding pass.