I hear you. There's a lot of guidance on the importance of talking to customers, but a dearth of information on how to do it. Fwiw, I've become mildly obsessed

I hear you. There's a lot of guidance on the importance of talking to customers, but a dearth of information on how to do it. Fwiw, I've become mildly obsessed with this topic, and have written up a couple articles that may help: * How to talk to customers: http://customerdevlabs.com/2013/11/05/how-i-interview-customers/ http://customerdevlabs.com/2013/11/05/how-i-interview-custom... * Which customers should you talk to first: http://customerdevlabs.com/2017/03/20/who-are-early-adopters/ http://customerdevlabs.com/2017/03/20/who-are-early-adopters... * How to ask for conversations: http://customerdevlabs.com/2014/02/18/how-to-send-cold-emails/ http://customerdevlabs.com/2014/02/18/how-to-send-cold-email...