5 ms·
>Thinkpads >the enterprise support is still relatively solid That's not the experience I've had with my own company's support requests with Lenovo, and the lo
by sithadmin 9y ago
>Thinkpads
>the enterprise support is still relatively solid
That's not the experience I've had with my own company's support requests with Lenovo, and the lousy support relative to Dell is a prime reason why most clients I work with are dropping Lenovo for Dell.
- solatic 9y agoRelative compared to, you know, companies like Acer or Samsung, which aren't really in the enterprise support market, and whose products enterprise IT shops would have to largely support themselves.
- ghostly_s 9y agoSeconded. We are a major enterprise customer of Lenovo's and have been deeply disappointed with the level of service particularly vs. what we used to get with Dell (~6 years ago).
- JudasGoat 9y agoMaybe some PC company will get the idea to hire retired IT people to do tech support remotely. I think it would be competitive to off shoring.