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Brand loyalty can be tough. As an outsider to Bose, but a Sennheiser fan, that feeling of finding out you were not getting a fair deal in this case is pretty ba
by 6stringmerc 10y ago
Brand loyalty can be tough. As an outsider to Bose, but a Sennheiser fan, that feeling of finding out you were not getting a fair deal in this case is pretty bad. Bummer.
- alex_anglin 10y agoAgreed. I've been a Bose customer for over the past decade, buying a new pair of headphones every couple years. While I get that people criticize them for a number of good reasons, I don't mind paying a bit more for a premium product that I use daily. That they offered great discounts for returned/broken headphones has kept me a customer for a long time. In the next year or two I'll probably be getting a new pair of wireless headphones, as that seems to be clearly the way that things are going. Bose would have been a simple choice, but now they're not. As a customer it's frustrating to see companies whose products I enjoy using compromise my trust in them with such short sighted actions.