One thing they really need to do, is have servers ready to serve a better error page. On servers I maintain, if there's an outage, and it looks like it may be

One thing they really need to do, is have servers ready to serve a better error page. On servers I maintain, if there's an outage, and it looks like it may be awhile, I have an outage page I can put up. Sites being down is bad enough, but an error page is better than connections timing out.