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Sometimes, when your customer has your CEO's e-mail address, it takes a while to figure out your customer has experienced so much of Tae Kwan Leap so soon. -or
by protomyth 10y ago
Sometimes, when your customer has your CEO's e-mail address, it takes a while to figure out your customer has experienced so much of Tae Kwan Leap so soon.
-or-
The why the customer believes it to be a bug can be more important than the bug's description.