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AirBnb is not great with refunds. My experience: rented a room in South San Jose for a week. After coming back from dinner, the apartment building was surround
by jacquesc 9y ago
AirBnb is not great with refunds.
My experience: rented a room in South San Jose for a week. After coming back from dinner, the apartment building was surrounded by police and I wasnt able to get back in so I had to get a hotel instead. After going through support, I ended up getting $150 in credits on a $600+ stay.
I still use airbnb often as I'm fairly risk tolerant. I'd say it's about 1 out of 10 times I end up in an unlivable place that I have to leave (losing my booking money).
Agreed, not for everyone.