Is this an argument for the status quo? That is, if "it doesn't show up in sales," then a tech company should feel comfortable doing which of the following? 1)

Is this an argument for the status quo? That is, if "it doesn't show up in sales," then a tech company should feel comfortable doing which of the following? 1) Allowing software update issues 2) Alienating userbase who develops their software 3) Alienating pro audio users who want flexibility 4) ... Overlook any issue some user group has if they are winning in the market