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Tom, thanks for your kind words. I am sorry we lost your business. Do you remember what the feature was? Now to address your broader point, we are at a stage
by sridharvembu 16y ago
Tom, thanks for your kind words.
I am sorry we lost your business. Do you remember what the feature was?
Now to address your broader point, we are at a stage in Zoho (over 1200 people in the company Zoho Corp, check zohocorp.com, with Zoho.com division alone having around 400 people) where venture capital would not make a difference to the way we operate (except that we would necessarily have to worry about an exit for the VCs). So I can say with confidence it was not lack of financial resources that led to us not adding the feature. It is most likely due to competing priorities in our product teams, and the fact that you simply cannot keep adding people (however qualified), bloat a team, and still expect results.
- TomOfTTB 16y agoIt was HIPAA compliance and apparently you are working on it but I'm in LA County where there's already a pilot program. And for the record you did not lose my personal business for what it's worth. On the point I clearly hope Zoho continues to thrive but if you do I think it will be because of a lack of skill on the side of your competitors. Because while I have no doubt a privately funded company can beat a badly run competitor my point is just to say if you take two equally skilled competitors than the one with more money is going to win out in the end. So if Zoho is managed better than Google Docs or Microsoft's Office than you'll win but it will be because you had so much skill that you managed to overcome the fact that they have more money.
- kristiandupont 16y agoI think this idea of winners in business is a little over simplified. Has Microsoft "lost" now? Everybody agrees that they have lost something but they are still very profitable and like Apple, it's possible that they will have a completely different product as their primary revenue generator in a couple of years. But they will hardly go bankrupt and neither will zoho.
- rms 16y agoGoogle Docs is HIPAA compliant?
- mahmud 16y agoNo it isn't: http://www.google.com/support/forum/p/Google+Docs/thread?tid=2081da0c8991bf22 http://www.google.com/support/forum/p/Google+Docs/thread?tid...
- moolave 16y agoVery impressive, sir. I would like to learn from your ideas on how you did this efficient strategy of "lean startup" teams while being able to scale to over a thousand employees. Reading more zoho blogs soon.