I think something has changed. I had to do a chargeback recently for a $5 cab ride for which I was charged over $50. In previous years something this small woul

I think something has changed. I had to do a chargeback recently for a $5 cab ride for which I was charged over $50. In previous years something this small would have been dealt with immediately. Now, I had to speak with someone on the phone and it did not hit final resolution for a few weeks. It was still an okay experience but not what it used to be.