4 ms·
they have adopted a fully authoritarian mentality because they have been given arbitrary authority with zero accountability. this is the Stanfrod Prison Experim
by metaphorm 10y ago
they have adopted a fully authoritarian mentality because they have been given arbitrary authority with zero accountability. this is the Stanfrod Prison Experiment except in real life and in a crucial service industry. we're fucked.
- Jare 10y agoThis is exactly what is happening, very good observation.
- lokedhs 10y agoThe US airline industry seems remarkably similar to the US ISP industry. In both cases there is no real competition, and new competitors are legally prevented from entering the market. As a result the US are terrible in both categories by international standards.
- metaphorm 10y agothere's a big difference between "terrible business" (as the ISPs are) and "creeping towards totalitarianism" (as the airlines are). I wouldn't use this as a case for market deregulation or whatever it is you imagine might improve things. This is really fundamentally a cultural issue and not an economic one. The problem isn't that United Airlines has insufficient competition (probably true). The problem is that United staff and airport security staff are given inappropriate amounts of power with no checks and balances when things get out of hand and that our society has become so deranged and paranoiac that we let them get away with it.