3 ms·

By saying or implying it is within their rights to remove the passenger when it clearly wasn't.

• jdoliner 10y ago
  They are within their rights to remove the passenger though, it's just a breach of contract to do so. But they are within their rights to breach the contract, it just gives the other party the right to recoup damages.
• cortesoft 10y ago
  What makes you think it ISN'T within their rights to remove the passenger? The plane is their property, they can ask someone to leave (even if they previously allowed them in). What law did they break? As the article says, they broke the contract, but that is a completely separate issue from being able to ask someone to leave.
• oh_sigh 10y ago
  It's within the pilots rights to remove any passenger they want. United should have just asked the pilot to kick the guy off - that is 100% within the pilots rights.
  • jeltz 10y ago
    Yes and no. It is within the pilot's right to kick anyone off, but the airline might still be liable for damages for breach of contract if the reason for kicking him off is not covered by the contract or airline regulations. Overbooking and safety concerns are valid reasons, but in this case I have a hard time seeing how they could argue for either.
    • cortesoft 10y ago
      No one is trying to make the argument in this thread that United doesn't owe money to the passenger for kicking him off. The question is whether they are allowed to ask the police to remove him.