Huh? Nokia and especially Blackberry failed to address "Customer obsession" and just stood in slack jawed denial while an innovative company ate their lunch. e.

Huh? Nokia and especially Blackberry failed to address "Customer obsession" and just stood in slack jawed denial while an innovative company ate their lunch. e.g. [1] [1] http://www.businessinsider.com/rim-ceo-quotes-2011-9 http://www.businessinsider.com/rim-ceo-quotes-2011-9