But we are (I hope) voting with our wallets. We want low fares and decent treatment. The corps found it easier to lower fares than to achieve decent treatment.

But we are (I hope) voting with our wallets. We want low fares and decent treatment. The corps found it easier to lower fares than to achieve decent treatment. They failed to understand our votes. United is about to learn (when they shut their doors, I hope) that decent treatment was very important all along, and they screwed up badly by neglecting it. They got away with it for a while, but not anymore.