Our clients (for the most part) already use call recording tools like RingCentral, 8x8, or a recording function within their preferred VOIP tool. As call data

Our clients (for the most part) already use call recording tools like RingCentral, 8x8, or a recording function within their preferred VOIP tool. As call data becomes more accessible it will become more valuable, and my guess is we'll see more companies adopt call recording for their inside sales teams. Regarding legality, some of these call tools have the option of 1-sided recording, meaning they're only recording what the sales rep is saying.