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Hello there, congrats for the launch! I have a question regarding your back-end: What speech-to-text service are you using to transcribe calls? I'm guessing t
by otto_ortega 10y ago
Hello there, congrats for the launch!
I have a question regarding your back-end: What speech-to-text service are you using to transcribe calls?
I'm guessing that it is powered by one of the major players in the field (Nuance, Google's Speech API, etc) and I would like to know which one you ended up selecting.
I'm developing a service myself (on an unrelated field) that uses speech to text as one of its cornerstones, and I'm still trying to decide which service to use, so your experiences while selecting one may be of use.
- dariaevdo 10y agoThank you! We're keeping the particulars of that piece on the DL for now, but feel free to ping me at daria@voiceops.com if you want to talk shop offline.
- pain_perdu 10y agoHi Otto! While you're waiting a response from VoiceOps, I'd love show you what my company can do. We've spent the last few years building an ASR system with advanced features like biometric speaker diarization, homomorphic encryption, multilanguage support and the fastest STT engine online. Ping me at colinh at intvox dot com if you'd like to check it out.
- mzarazov 10y agoPretty sure they use manual transcriptionists according to LinkedIn employees