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I like that the "Ask an Expert" about on-call emergencies section has an answer from Phil Calçado (Director of Product Engineering at DigitalOcean) Made me chu

I like that the "Ask an Expert" about on-call emergencies section has an answer from Phil Calçado (Director of Product Engineering at DigitalOcean) Made me chuckle. [1] https://www.digitalocean.com/company/blog/update-on-the-apri.. https://www.digitalocean.com/company/blog/update-on-the-apri.... (for anyone who missed them nuking the production db).

jacquesm 10y ago
Every company I've ever seen, including the best ones has made at least one mistake of that calibre (or much, much worse) in their history. In most cases you never heard about it because it happened early enough that hardly anybody noticed. The only reason you know about this one is because DO is large enough to be newsworthy, or you might even be a customer of theirs. The hard part of running a start-up is to get to that point where if you fuck up enough people will notice that it makes the press.
- noir_lord 10y ago
  No criticism of DO was implied and I agree every company has such issues (I locked myself out of most of the servers the other day because I deleted id_rsa instead of id_dsa and then had to walk home to get my back up drive). It was just amusing timing.
  - jacquesm 10y ago
    > No criticism of DO was implied and I agree every company has such issues (I locked myself out of most of the servers the other day because I deleted id_rsa instead of id_dsa and then had to walk home to get my back up drive). Oops :) > It was just amusing timing. Ah ok. Your link doesn't work btw.
lbearl 10y ago
It looks like something ate your link.
- biot 10y ago
  HN shortens the link placing ellipses at the end. Looks like they directly copied and pasted the shortened link. Correct link is: https://www.digitalocean.com/company/blog/update-on-the-april-5th-2017-outage/ https://www.digitalocean.com/company/blog/update-on-the-apri...
tedmiston 10y ago
404

jacquesm 10y ago

Every company I've ever seen, including the best ones has made at least one mistake of that calibre (or much, much worse) in their history. In most cases you never heard about it because it happened early enough that hardly anybody noticed. The only reason you know about this one is because DO is large enough to be newsworthy, or you might even be a customer of theirs. The hard part of running a start-up is to get to that point where if you fuck up enough people will notice that it makes the press.

noir_lord 10y ago
No criticism of DO was implied and I agree every company has such issues (I locked myself out of most of the servers the other day because I deleted id_rsa instead of id_dsa and then had to walk home to get my back up drive). It was just amusing timing.
- jacquesm 10y ago
  > No criticism of DO was implied and I agree every company has such issues (I locked myself out of most of the servers the other day because I deleted id_rsa instead of id_dsa and then had to walk home to get my back up drive). Oops :) > It was just amusing timing. Ah ok. Your link doesn't work btw.

lbearl 10y ago

It looks like something ate your link.

biot 10y ago
HN shortens the link placing ellipses at the end. Looks like they directly copied and pasted the shortened link. Correct link is: https://www.digitalocean.com/company/blog/update-on-the-april-5th-2017-outage/ https://www.digitalocean.com/company/blog/update-on-the-apri...

tedmiston 10y ago

404