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Because it used to be a no-brainer to buy things on Amazon, one click and done. Now I have to very carefully vet the listing before buying, inspect the product
by Androider 10y ago
Because it used to be a no-brainer to buy things on Amazon, one click and done. Now I have to very carefully vet the listing before buying, inspect the product once received etc. Certain categories of items I would now never buy from Amazon in its current state (vitamins, fish oil etc.)
Amazon has built a great reputation and trust with their customers, and they're going to lose it the way they're going.
- nebabyte 10y agoWhat you're essentially describing is the blind trust people think they can put in a brand name, applied to a store. I like and use Safeway, but I would hardly fault them if they carried something I didn't thoroughly check out if it turned out to be a shitty brand. > Now I have to very carefully vet the listing before buying, inspect the product once received etc. Did you not research products before you bought them traditionally? That just sounds like you were happy you used to be able to 'get away with' irresponsible buying because a store 'was limited' to niche (thus generally quality) sellers, but not now now that it's open to everyone. It's not a platform's job to do your research for you. They enable buyers, sellers, reviews and so on to do that amongst each other, as would any other storefront.
- MarkMc 10y ago> I like and use Safeway, but I would hardly fault them if they carried something I didn't thoroughly check out if it turned out to be a shitty brand. Isn't it much easier for Safeway to answer the question, "Are we buying these earphones from Apple?" than it is for a shopper to answer, "Are these genuine Apple earphones"? > It's not a platform's job to do your research for you A platform can choose to do whatever job it wants. If Platform A sells significant fewer counterfeit goods than Platform B then customers will prefer Platform A.
- Androider 10y agoYou're talking about researching a product in general, I'm talking about buying a SanDisk brand SD card and receiving a cheap knockoff with SanDisk poorly printed on it and totally different specs. I do think it is Amazon's responsibility to not sell fake stuff. Even buying only Amazon shipped and fulfilled products does not help, as all the inventory is co-mingled by the product ID. They've taken the poor approach of not sanitizing their inputs, and now their product inventory & database is corrupt, and it's going to be really hard to fix.