3 ms·

Contrast that to my flight to Edinburgh on Air France last year; we arrived slightly late and were directed to the wrong line, getting us to miss the plane, arg

by wazoox 10y ago

Contrast that to my flight to Edinburgh on Air France last year; we arrived slightly late and were directed to the wrong line, getting us to miss the plane, arguably partly because we were late, and partly because the wrong instructions. We were offered access to the lounge for the many hours wainting for the next flight, without paying anything for food, drinks and internet, while having only paid for economy class.

danieldk 10y ago
Same here with Lufthansa, economy class. We missed the connection due to a delay on the first leg. We were booked to the next flight two hours later (IIRC). We asked if they could accommodate our prolonged stay. They gave us a good amount in vouchers to spend at the airport, which we used to have a nice dinner (Munich airport has some proper restaurants). The two hours fly by in no time. Despite the delay, we were happy customers.
- SSLy 10y ago
  Hello, mind sharing the good places at MUC? I think I'll be having frequent layovers there in the next few years. Even better if they have good beer ;)
  - patrickk 10y ago
    Not the OP but: http://onemileatatime.boardingarea.com/?s=munich+lounge http://onemileatatime.boardingarea.com/?s=munich+lounge I've flown Lufthansa plenty of times, they're great, even economy.
    - SSLy 10y ago
      Oh well, I don't have lounge axx yet.
- Symbiote 10y ago
  You may have been eligible for compensation under EU rules. This can be EUR250-400, depending on the delay and distance. Some vouchers or access to the lounge, with the passenger then not bothering to claim compensation, is much cheaper for the airline. http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm http://europa.eu/youreurope/citizens/travel/passenger-rights...