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Errors happen, of course, but has a hotel customer even been removed from a room post-check-in because a member of staff needs the room? Edit: From a major cha
by stordoff 10y ago
Errors happen, of course, but has a hotel customer even been removed from a room post-check-in because a member of staff needs the room?
Edit: From a major chain at least. I'm sure all manner of poor decisions have been made by smaller/single location operators, though they aren't really comparable to United.