>You don't think you'd be able to dredge up similarly bad stories for any other airline? Hitting paying customer head on the armrest until he lost consciousnes

>You don't think you'd be able to dredge up similarly bad stories for any other airline? Hitting paying customer head on the armrest until he lost consciousness? I think no. I hope you don't believe "he fell" united version, because that's literally impossible in the economy seats. I may eventually come to terms with the loss of several hundreds dollars (or 1-2 thousand, due to lost car and hotel reservations) but concussion is inexcusable offense for me. I won't tolerate that ever.