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No, it works both ways. Ive personally been in the room where my VP and ~2 others favor product/feature A. The other ~6 people favor product/feature B. Everyone
by donavanm 10y ago
No, it works both ways. Ive personally been in the room where my VP and ~2 others favor product/feature A. The other ~6 people favor product/feature B. Everyone reports in to the VPs org. A round of discussion and it ends with "Ok, I dont understand/agree with points B.1 B.2 & B.3 but the room is clear. Lets move ahead with B, and make sure to follow up on answering those points early."
Much more commonly it's applied in the context of group decision making. Imagine Alice presents design Alpha for implementing a sprint story. Bob asks some pertinent questions, outlines an alternative, Bravo, and explains his reasoning. A round of discussion with Carol and Dan commences. Whether the group decides on Alph or Bravo doesnt really matter. Everyone has had the opportunity to ask, and answer, relevant questions. Everyone (hopefully) has greater context and understanding of the context, risks, and intended outcome. Everyone, including both Alice and Bob, is expected to stick with the decision and move forward with that single implementation.
When IC's play "I told you so" theyre poisoning team morale and disincentivizing others from speaking up. When managers resort to "just do it" they're fundamentally failing to communicate context the team lacks, or failing to understand the knowledge they're missing. Neither is an acceptable pattern.
PS: six years at amazon as an IC