I just booked my next work trip and even though United is the primary airline, I went out of my way to fly on a different airline. I've personally had really ba

I just booked my next work trip and even though United is the primary airline, I went out of my way to fly on a different airline. I've personally had really bad experiences with their flight staff and gate agents and this last weekend made me feel it's worth rewarding airlines like JetBlue with my business.