3 ms·

huh? of course not all employees of the company will think alike. but when an employee does something fucked up like they did in this case, a reasonable company

huh? of course not all employees of the company will think alike. but when an employee does something fucked up like they did in this case, a reasonable company should condemn it and support the affected customer

johnfn 9y ago
Which is exactly what Oscar Munoz has done.
- macintux 9y ago
  ...belatedly, after tremendous uproar and a tremendously lukewarm non-apology apology at first.
- newman314 9y ago
  After the third or fourth attempt which does not reflect well on him.