4 ms·

I don't know what algorithm they used to select him. But united does have a procedure based on ticket class, time of check-in and other parameters.

evilDagmar 10y ago
That policy only applies before the passengers have boarded the plane.
- sokoloff 10y ago
  I could read the boarding as defined by "completed when crossing the door from the terminal into the jetway or aircraft", but I could also define as "the entire process of loading the aircraft, the completion of which is marked by the pilot accepting the manifest and flight and the boarding door being closed". If you define it the second way, the doctor hadn't completed boarding. (And I don't think it's a totally ridiculous torturing of the words to read it that way.)
  - dingaling 10y ago
    There are a few problems with the second definition: 1. Airlines in general don't seem to have defined 'boarded' in their contracts. This usually means that the meaning as tested in court will default to that commonly understood, i.e. 'has entered the aircraft and is seated'. 2. Accepting the manifest isn't final, there have been many instances of aicraft returning to the gate for manifest changes. Even to embark a late but high-value passenger. So when is the aircraft finally boarded? when the wheels leave the ground? 3. The United CEO stated that the flight in question was 'fully boarded'. That may have been an error in terms of hsi legal team but shows that even the airline doesn't have a concrete internal definition.
ams6110 10y ago
The algorithm probably tries to select a passenger who is unlikely to be flying again soon, to minimize future lost business. Might be someone who flies rarely, or has never flown that route before, etc.
- vinay427 10y ago
  The big one is lacking any frequent flyer membership, which indicates a traveler with no reason to fly United in particular on a future flight.
beeswax 10y ago
Next to frequent flyer status I'd also assume that it's less likely to hit you if you have checked in some luggage. In Europe even before 9/11 flight security protocols demanded that a passenger need to be present on the plane and be seated until boarding is complete. No piece of luggage is allowed to go on the flight if the airline / the pilot / crew / airport staff has knowledge that the passenger is not on that flight: They need to open up the cargo area, remove all containers until they find this person's luggage so it can stay on ground.

evilDagmar 10y ago

That policy only applies before the passengers have boarded the plane.

sokoloff 10y ago
I could read the boarding as defined by "completed when crossing the door from the terminal into the jetway or aircraft", but I could also define as "the entire process of loading the aircraft, the completion of which is marked by the pilot accepting the manifest and flight and the boarding door being closed". If you define it the second way, the doctor hadn't completed boarding. (And I don't think it's a totally ridiculous torturing of the words to read it that way.)
- dingaling 10y ago
  There are a few problems with the second definition: 1. Airlines in general don't seem to have defined 'boarded' in their contracts. This usually means that the meaning as tested in court will default to that commonly understood, i.e. 'has entered the aircraft and is seated'. 2. Accepting the manifest isn't final, there have been many instances of aicraft returning to the gate for manifest changes. Even to embark a late but high-value passenger. So when is the aircraft finally boarded? when the wheels leave the ground? 3. The United CEO stated that the flight in question was 'fully boarded'. That may have been an error in terms of hsi legal team but shows that even the airline doesn't have a concrete internal definition.

ams6110 10y ago

The algorithm probably tries to select a passenger who is unlikely to be flying again soon, to minimize future lost business. Might be someone who flies rarely, or has never flown that route before, etc.

vinay427 10y ago
The big one is lacking any frequent flyer membership, which indicates a traveler with no reason to fly United in particular on a future flight.

beeswax 10y ago

Next to frequent flyer status I'd also assume that it's less likely to hit you if you have checked in some luggage. In Europe even before 9/11 flight security protocols demanded that a passenger need to be present on the plane and be seated until boarding is complete. No piece of luggage is allowed to go on the flight if the airline / the pilot / crew / airport staff has knowledge that the passenger is not on that flight: They need to open up the cargo area, remove all containers until they find this person's luggage so it can stay on ground.