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Ask them for the ticket count metrics - number of tickets, severity and age of open ones. Overly ambitious managers tend to build unstable systems that will bre
by vaidhy 10y ago
Ask them for the ticket count metrics - number of tickets, severity and age of open ones. Overly ambitious managers tend to build unstable systems that will break under load.
I am going through my second stint at Amazon and I enjoy working there. However, it is not the best place for everyone.
- jrauser 10y agoThis is the correct answer. My advice for amazon SDEs is: either your manager puts operational excellence as their top priority or you need to find a new manager.
- Zombieball 10y agoJust to elaborate On the priority bit. Page count during on-call rotations is probably a huge metric to watch.
- donavanm 10y agoThat's one (important) aspect. When looking at a team or individual I check wiki contributions, design documents, commits, code review feedback provided to others, ticket queue depth/volume, "cm" volume, customer forums, broadcast sessions, and org role/level/tenure blend. Also for teams get a referral or just send a "cold" email to have coffee with an IC on the team. I'd hazard that most of those data sources work for most of the teams at Amazon.