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How can "overbooking" possibly put the onus on the customer? Overbooking is entirely within the control of the airline, and the customer doesn't have the capaci
by eridius 10y ago
How can "overbooking" possibly put the onus on the customer? Overbooking is entirely within the control of the airline, and the customer doesn't have the capacity to overbook, or even the knowledge as to whether overbooking could possibly occur.
> And at any rate, the flight was not oversold anyway. It was merely the 4 extra United employees who put the plane over capacity.
Well yes, that's the whole point of this discussion, that calling it "overbooking" or "oversales" is wrong.
- manigandham 10y agoYes, overbooking/oversales are effectively synonyms, but that's not the issue at all here. Overbooking is purchased and reserved seating over capacity. The plane was fully booked and boarded at capacity, and then 4 more seats were cleared by physically removing passengers. Collapsing these events by saying it's an overbooking issue overlooks the very important timeline in between the plane being booked/boarded and then initiating a removal of said passengers, instead of denying them in the first place. The request for 4 seats should've arrived before the boarding process (or at least before it ended), that's the problem.
- eridius 10y agoI don't know why you're trying to make this argument with me, since it's unrelated to the actual discussion taking place in this subthread.
- rhizome 10y agoOverbooking: People bought too many tickets Oversales: The airline sold too many tickets It's a thin distinction to be sure, but it reads with rhetorical significance to me.
- eridius 10y agoNo, there is literally no distinction at all. The customer cannot possibly buy too many tickets, they can only buy as many tickets as the airline sells. So the only way to overbook is by the airline selling too many tickets.