3 ms·
Yes, the mergers can only make the customer experience worse. I don't live in the US but I remember when flying last year there were few sectors in which there
by roystonvassey 10y ago
Yes, the mergers can only make the customer experience worse.
I don't live in the US but I remember when flying last year there were few sectors in which there was only one airline operating (if memory serves right, there was just United between Las Vegas and SF). So, even if I'm disgusted by the way United treats its passengers, I have no choice.
The little that I've understood of airlines and their economics, I think the best way out is to nationalise all the airlines and let them be run as a public utility. Introducing capitalistic principles has either kicked off a race-to-the-bottom on prices, miles and treating customers like cattle.