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You have the option of paying more for a less terrible experience. Pricing is also customizable, allowing you to target the exact part of the experience you fin
by jstandard 10y ago
You have the option of paying more for a less terrible experience. Pricing is also customizable, allowing you to target the exact part of the experience you find terrible.
- tyingq 10y agoThere's really only two tiers, and the price jump is crazy. And does nothing for large parts of the bad experience.
- jstandard 10y agoI disagree, the flying experience is much more segmented than 2 tiers in the US. Each airline has an a la carte menu of experience configurations. More legroom? Premium Economy (or business/first class) Aisle seat? Pay for seat selection. Slow boarding? Pay for priority. No food? Onboard purchases. Security line too long? TSA Precheck. Long lines at immigration? Global Entry. Whether you're willing to purchase these upgrades is a personal decision, the options are there. In your original post you commented about the pricing "race to the bottom" and the "unbundling of baggage fees". Unbundling means more granular pricing segmentation to attract a higher volume of customers.
- tyingq 9y agoOf course, I'm aware of these things, but I still stick to the 2 tiers of service. The unbundling doesn't really create a new tier of service, it's just poor customer service. Hotels could charge extra for pillows. And TSA precheck and Global entry are not airline offered services. Paying for an aisle seat is a thing only because seat pitch has been squeezed over the years to where a middle seat sucks.