4 ms·

One of the reports I heard from interviews of some other passengers on that flight was that the United issues voucher in $50 denominations, or 16 $50 vouchers e

by devy 10y ago

One of the reports I heard from interviews of some other passengers on that flight was that the United issues voucher in $50 denominations, or 16 $50 vouchers expires in a year and have lots of restrictions and fine prints. In other words, the offer was NOT worthy the face value and hassle of "re-accommodation".

cr1895 10y ago
https://www.transportation.gov/airconsumer/fly-rights https://www.transportation.gov/airconsumer/fly-rights The airline may offer some alternative compensation (and of course one can accept it) but you have a right to a check. Of course the airline may try to hide this from you, or give you a hard time, but according to the Dept. of Transportation you're entitled to cash.
- devy 10y ago
  I doubt many passengers who got bumped are aware of their legal rights - I didn't until you linked it out. Edit: I read it again, it read like cash compensation is not guaranteed though. > Those travelers who don't get to fly are frequently entitled to denied boarding compensation in the form of a check or cash. In other words, if you have a frequent flyer number or enrolled in customer loyalty program, airlines can argue that you "do indeed" fly frequently, can't they?
  - cr1895 10y ago
    You're correct that many people are unaware of their rights. It's too bad; the airlines are obligated to inform bumped passengers of their rights but they don't always. I'm not sure I follow your edit. How often you fly has no bearing on your rights. The DOT page says: "Airlines may offer free tickets or dollar-amount vouchers for future flights in place of a check for denied boarding compensation. However, if you are bumped involuntarily you have the right to insist on a check if that is your preference." If you were involuntarily bumped from a flight and certain other conditions are met, you are entitled to compensation (cash if you wish). It has nothing to do with frequent flier status.

by devy 10y ago

cr1895 10y ago

https://www.transportation.gov/airconsumer/fly-rights https://www.transportation.gov/airconsumer/fly-rights The airline may offer some alternative compensation (and of course one can accept it) but you have a right to a check. Of course the airline may try to hide this from you, or give you a hard time, but according to the Dept. of Transportation you're entitled to cash.

devy 10y ago
I doubt many passengers who got bumped are aware of their legal rights - I didn't until you linked it out. Edit: I read it again, it read like cash compensation is not guaranteed though. > Those travelers who don't get to fly are frequently entitled to denied boarding compensation in the form of a check or cash. In other words, if you have a frequent flyer number or enrolled in customer loyalty program, airlines can argue that you "do indeed" fly frequently, can't they?
- cr1895 10y ago
  You're correct that many people are unaware of their rights. It's too bad; the airlines are obligated to inform bumped passengers of their rights but they don't always. I'm not sure I follow your edit. How often you fly has no bearing on your rights. The DOT page says: "Airlines may offer free tickets or dollar-amount vouchers for future flights in place of a check for denied boarding compensation. However, if you are bumped involuntarily you have the right to insist on a check if that is your preference." If you were involuntarily bumped from a flight and certain other conditions are met, you are entitled to compensation (cash if you wish). It has nothing to do with frequent flier status.