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I believe this is capped at a maximum of $1300. From [1]: If it’s more than two hours (four hours for international flights), or if the airline does no

I believe this is capped at a maximum of $1300. From [1]: If it’s more than two hours (four hours for international flights), or if the airline does not offer alternate flights, the compensation is 400 percent of your one-way fare, with a $1300 maximum. [1] http://www.cntraveler.com/stories/2014-09-04/bumped-due-to-overbooking-airlines-owe-you-money-not-vouchers http://www.cntraveler.com/stories/2014-09-04/bumped-due-to-o...

rlanday 10y ago
That's the cap on what they're legally required to offer. There's no law that says they can't exceed that to avoid a PR disaster.
ben1040 10y ago
That's a cap on what they're mandated by statute to give you as compensation. If for whatever reason your one way fare cost more than $325, then they don't have to pay you 4x that, just the cap. It doesn't mean they can't offer you more.
Dan_Nguyen 10y ago
Isn't that their legal obligation though? Certainly they could have offered more considering everyone was seated already, they had the crew for a future flight to transport on time, and everyone was initially unwilling. I think it's the timing that made things so difficult for them. If they asked me at the gate I'd be willing to take $400 plus flight comps. If it's when I'm already seated on the plane though (and reports said the man taken off was seated and buckled in already), my price goes way up. One would think that since the crew dropped the ball by pulling people this late they would offer more money to make those guys volunteer happily.
- govg 10y ago
  The video that was circulating online showed all the passengers seated and buckled up, and the one guy being forcibly ousted from his seat. So yeah...
bertil 10y ago
It’s not capped, as in the company is not allowed to offer more. The company is welcome to compensate more if they think this will help the situation. If the passengers who have been selected object, they can claim that much before boarding. Whether vouchers count is very much an open debate, as airlines tend to price useless vouchers at random prices. I’m not familiar with any rules allowing to disembark a passenger after the plane has been declared fully boarded other than security.
phonon 10y ago
It's 4x the price of the plane ticket, up to $1350 (the $1300 is indexed to inflation).[1] Which explains why the crew offered $800 (it's a $200 ticket.) BUT! Just because the the government caps the airline's liability does not mean the airline could not have offered more compensation to make it right. In fact given the unusual nature of the situation (flight was already fully boarded; the seats were needed for internal airline purposes, not other customers; the rule is for delays of 4 hours or more, while here the delay would have been close to 24 hours; the situation was escalating) they could have easily sweetened the deal further with an additional voucher or two, instead of calling the cops. [1] https://www.federalregister.gov/documents/2015/05/27/2015-12789/revisions-to-denied-boarding-compensation-domestic-baggage-liability-limits-and-civil-penalty#h-7 https://www.federalregister.gov/documents/2015/05/27/2015-12...
GavinMcG 10y ago
That's the cap for compensation of involuntarily removed passengers. There's no cap on how much airlines can offer for a voluntary bump.
deleted 10y ago
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rlanday 10y ago

That's the cap on what they're legally required to offer. There's no law that says they can't exceed that to avoid a PR disaster.

ben1040 10y ago

That's a cap on what they're mandated by statute to give you as compensation. If for whatever reason your one way fare cost more than $325, then they don't have to pay you 4x that, just the cap. It doesn't mean they can't offer you more.

Dan_Nguyen 10y ago

Isn't that their legal obligation though? Certainly they could have offered more considering everyone was seated already, they had the crew for a future flight to transport on time, and everyone was initially unwilling. I think it's the timing that made things so difficult for them. If they asked me at the gate I'd be willing to take $400 plus flight comps. If it's when I'm already seated on the plane though (and reports said the man taken off was seated and buckled in already), my price goes way up. One would think that since the crew dropped the ball by pulling people this late they would offer more money to make those guys volunteer happily.

govg 10y ago
The video that was circulating online showed all the passengers seated and buckled up, and the one guy being forcibly ousted from his seat. So yeah...

bertil 10y ago

It’s not capped, as in the company is not allowed to offer more. The company is welcome to compensate more if they think this will help the situation. If the passengers who have been selected object, they can claim that much before boarding. Whether vouchers count is very much an open debate, as airlines tend to price useless vouchers at random prices. I’m not familiar with any rules allowing to disembark a passenger after the plane has been declared fully boarded other than security.

phonon 10y ago

It's 4x the price of the plane ticket, up to $1350 (the $1300 is indexed to inflation).[1] Which explains why the crew offered $800 (it's a $200 ticket.) BUT! Just because the the government caps the airline's liability does not mean the airline could not have offered more compensation to make it right. In fact given the unusual nature of the situation (flight was already fully boarded; the seats were needed for internal airline purposes, not other customers; the rule is for delays of 4 hours or more, while here the delay would have been close to 24 hours; the situation was escalating) they could have easily sweetened the deal further with an additional voucher or two, instead of calling the cops. [1] https://www.federalregister.gov/documents/2015/05/27/2015-12789/revisions-to-denied-boarding-compensation-domestic-baggage-liability-limits-and-civil-penalty#h-7 https://www.federalregister.gov/documents/2015/05/27/2015-12...

GavinMcG 10y ago

That's the cap for compensation of involuntarily removed passengers. There's no cap on how much airlines can offer for a voluntary bump.

deleted 10y ago

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