3 ms·

It simply wasn't - until United's crew members came on board. And United put prioritize employees over its boarded customers (if there are going to bump passeng

by devy 10y ago

It simply wasn't - until United's crew members came on board. And United put prioritize employees over its boarded customers (if there are going to bump passengers out, they should never issue boarding pass in the first place).

protomyth 10y ago
Reading the law, it seems very much like prioritizing employees over passengers is actually illegal.
- true_religion 10y ago
  I don't actually think so. Prioritising employees may very well be essential to the continued or optimal operation of your airline. For example, getting person A to a city so they can crew in place of a sick employee, where otherwise we would have a plane with no pilot.
  - protomyth 10y ago
    > Prioritising employees may very well be essential to the continued or optimal operation of your airline But that doesn't seem to be legal. It wasn't an oversold flight and the rule is "In the event of an oversold flight, every carrier shall ensure that the smallest practicable number of persons holding confirmed reserved space on that flight are denied boarding involuntarily." The airline didn't do that because ensuring the "smallest practicable number of persons holding confirmed reserved space" would mean the non-flight employees get bumped not the passengers.
    - true_religion 10y ago
      Their claim is that rules for what happens to passengers in the case of an oversold flight shouldn't apply, because this flight wasn't oversold and incorrectly boarded. Instead, employees never count towards overselling in the flight, but if their aren't enough employee-only seats, they'll take a customer seat instead. Regardless, this is all a civil matter, and in civil matters you do not have the right to physically fight with staff or the police because you aren't getting your way. Instead, you go to court.
  - devy 10y ago
    From the cost perspective in retrospect, it's going to save them at least hundreds of millions from the tarnished branding, stock market lost and future lawsuits if their employees were to take a taxi / coach bus / or even private charter flights to commute.
    - true_religion 10y ago
      They have booted people from planes before. I don't know they could have predicted this market reaction in the past.

by devy 10y ago

protomyth 10y ago

Reading the law, it seems very much like prioritizing employees over passengers is actually illegal.

true_religion 10y ago
I don't actually think so. Prioritising employees may very well be essential to the continued or optimal operation of your airline. For example, getting person A to a city so they can crew in place of a sick employee, where otherwise we would have a plane with no pilot.
- protomyth 10y ago
  > Prioritising employees may very well be essential to the continued or optimal operation of your airline But that doesn't seem to be legal. It wasn't an oversold flight and the rule is "In the event of an oversold flight, every carrier shall ensure that the smallest practicable number of persons holding confirmed reserved space on that flight are denied boarding involuntarily." The airline didn't do that because ensuring the "smallest practicable number of persons holding confirmed reserved space" would mean the non-flight employees get bumped not the passengers.
  - true_religion 10y ago
    Their claim is that rules for what happens to passengers in the case of an oversold flight shouldn't apply, because this flight wasn't oversold and incorrectly boarded. Instead, employees never count towards overselling in the flight, but if their aren't enough employee-only seats, they'll take a customer seat instead. Regardless, this is all a civil matter, and in civil matters you do not have the right to physically fight with staff or the police because you aren't getting your way. Instead, you go to court.
- devy 10y ago
  From the cost perspective in retrospect, it's going to save them at least hundreds of millions from the tarnished branding, stock market lost and future lawsuits if their employees were to take a taxi / coach bus / or even private charter flights to commute.
  - true_religion 10y ago
    They have booted people from planes before. I don't know they could have predicted this market reaction in the past.