4 ms·

I'll definitely not be flying United or Delta ever again after this incident. Over-selling spaces on a plane is a scummy practice and shokldn't be allowed. When

I'll definitely not be flying United or Delta ever again after this incident. Over-selling spaces on a plane is a scummy practice and shokldn't be allowed. When someone needs to cancel they still pocket the change fee or keep tne entire fee if they miss the flight. Seems like borderline fraud.

casenjo 10y ago
Delta? How come Delta? The flights I've taken in the past couple of months have been with Delta and their service was fantastic.
- diogenescynic 10y ago
  D'oh! Never mind, I thought United had acquired Delta. I got them mixed up with Continental. My point was that the United brand will never get another dollar from me.
brightball 10y ago
Wait wait wait....what's wrong with Delta?
- deleted 10y ago
  [deleted]
- nommm-nommm 10y ago
  Apparently they had something similar (?) happen. http://www.detroitnews.com/story/news/local/wayne-county/2017/02/06/detroit-metro-passenger-taken-plane/97552370/ http://www.detroitnews.com/story/news/local/wayne-county/201...
- diogenescynic 10y ago
  I got them mixed up. I thought United bought Delta, but that was Continental.
scrollaway 10y ago
Overbooking is an extremely common practice. In fact, I don't know of a single airline that doesn't overbook. On a plane with hundreds of seats you almost always get cancellations; the small amount of times you don't, you almost always get people volunteering to be pushed to the next flight in exchange for money (I've done it myself a few times as I don't mind working in airports). Cases like these are exceedingly rare. There's a million fucked up things with how they handled the situation, starting with assaulting the passenger. Overbooking itself is the last thing you should be worried about.
- eutropia 10y ago
  starting with not simply not offering a better deal to the first other person who volunteered...
  - scrollaway 10y ago
    Like I said, there's a million things. But I'd say beating somebody up is far more criminal behaviour than having a stupid policy.
- sf_rob 10y ago
  As with you, I'm not opposed to overbooking, but: 1) Overbooking should be handled at the gate. 2) I'd like to see an incredibly high legal ceiling for compensating passengers who voluntarily reschedule. $800 (4x the ticket price) or we'll drag some of you out of the plane is ridiculous. And let's not forget that the ceiling is only a legal limitation; it was United's discretion to stop the bidding at the legal ceiling and use force.
  - scrollaway 10y ago
    > Overbooking should be handled at the gate It generally is. No idea why it wasn't in this case. United completely fucked this up in so many ways. Like you said: 1. The overbooking issue should have been handled at the gate. Deplaning should only be done in extreme circumstances, this was not one. 2. The extra crew should have been boarded on a different flight when they didn't get enough volunteer leavers. 3. A much higher ceiling should be placed on the ticket compensation for the extreme cases, through an auction. I don't know if this is legally possible though, but if it's not I'm sure something can be worked out in miles/free future tickets/etc. Pre-flight deplaning costs a lot more in wasted time/delays and even more when it's forced with extra costs in bad press/publicity, security calls, etc. This is a classic example of wasting millions to save hundreds. 4. Security obviously used excessive force. The entire ordeal should have been halted and the CEO should have immediately spoken against their actions rather than come out supporting them. It's one thing to make idiotic decisions, follow idiotic policies and cost people money. Physical assault is in a completely different ballpark. We have video evidence of what happened -- I hope to see the officer fired and prosecuted. I'm not holding my breath though.
Spooky23 10y ago
Complain to your congressperson. These sorts of problems are directly caused by deregulation. But be cautious, the benefit of allowing this sort of bullshit has been dramatically lower fares.
- diogenescynic 10y ago
  >dramatically lower fares. Bullshit. Jetblue doesn't oversell and they aren't dramatically more expensive [1]. I think you're just believing what they want you to think. At most people are saving a couple dollars a flight. 1: https://www.bloomberg.com/news/articles/2014-02-05/jetblue-never-bumps-passengers-dot-maybe-it-should https://www.bloomberg.com/news/articles/2014-02-05/jetblue-n...
abduhl 10y ago
I've seen a lot of people with this type of attitude, but I honestly don't buy it for a second. Airline customers don't have any brand loyalty - all they care about is that $10 they save. If you're serious about boycotting United and Delta then you'll also need to boycott the following airlines that codeshare: United Airlines Trans States Holdings United Airlines Commute Air United Airlines ExpressJet United Airlines GoJet United Airlines SkyWest United Airlines Air Canada United Airlines Shuttle America United Airlines Mesa United Airlines Republic United Airlines Austrian United Airlines All Nippon United Airlines Lufthansa United Airlines Brussels Airlines United Airlines Swiss International United Airlines Asiana United Airlines South African Airways United Airlines Ethiopian United Airlines Air New Zealand United Airlines Air China Delta Airlines Aeromexico Delta Airlines Aeromexico Connect Delta Airlines Air France Delta Airlines AF Regional Delta Airlines City Jet (AF) Delta Airlines Alitalia Delta Airlines Air One Cityliner (Alitalia) Delta Airlines CAI First (Alitalia) Delta Airlines China Airlines Delta Airlines China Eastern Airlines Delta Airlines China Southern Airlines Delta Airlines CSA Czech Airlines Delta Airlines GOL Airlines Delta Airlines KLM Royal Dutch Airlines Delta Airlines KLM Cityhopper Delta Airlines Korean Airlines Delta Airlines Olympic Air Delta Airlines Vietnam Airlines Delta Airlines Virgin Australia Delta Airlines Express Jet Delta Airlines Skywest Delta Airlines Shuttle America Delta Airlines Compass Airlines Delta Airlines Endeavor Air Delta Airlines GoJet Airlines Delta Airlines Aeroflot Delta Airlines Air Europa Delta Airlines Horizon Air Delta Airlines WestJet Delta Airlines Virgin Atlantic Delta Airlines Shanghai Airlines Delta Airlines Aerolineas Argentinas Delta Airlines Jet Airways, India LTD
- zeven7 10y ago
  You serious? $10? I'd pay an extra $10 any time to fly Delta because I prefer it. (I'm not aware of why we're boycotting Delta -- if there's something I need to know about why they should be boycotted then I'll reconsider.) And it's not going to be a problem for me to avoid Ethiopian Airlines. Thanks though.
- vorotato 10y ago
  Thanks for the tip, I'll add them to my kayak filter.
brandonmenc 10y ago
> Over-selling spaces on a plane is a scummy practice and shokldn't be allowed. Without overbooking, you'd switch to complaining about thousand dollar domestic flights.
- diogenescynic 10y ago
  That's completely bullshit. Flights would be a few bucks more expensive at most, not thousands.

casenjo 10y ago

Delta? How come Delta? The flights I've taken in the past couple of months have been with Delta and their service was fantastic.

diogenescynic 10y ago
D'oh! Never mind, I thought United had acquired Delta. I got them mixed up with Continental. My point was that the United brand will never get another dollar from me.

brightball 10y ago

Wait wait wait....what's wrong with Delta?

deleted 10y ago
[deleted]
nommm-nommm 10y ago
Apparently they had something similar (?) happen. http://www.detroitnews.com/story/news/local/wayne-county/2017/02/06/detroit-metro-passenger-taken-plane/97552370/ http://www.detroitnews.com/story/news/local/wayne-county/201...
diogenescynic 10y ago
I got them mixed up. I thought United bought Delta, but that was Continental.

scrollaway 10y ago

Overbooking is an extremely common practice. In fact, I don't know of a single airline that doesn't overbook. On a plane with hundreds of seats you almost always get cancellations; the small amount of times you don't, you almost always get people volunteering to be pushed to the next flight in exchange for money (I've done it myself a few times as I don't mind working in airports). Cases like these are exceedingly rare. There's a million fucked up things with how they handled the situation, starting with assaulting the passenger. Overbooking itself is the last thing you should be worried about.

eutropia 10y ago
starting with not simply not offering a better deal to the first other person who volunteered...
- scrollaway 10y ago
  Like I said, there's a million things. But I'd say beating somebody up is far more criminal behaviour than having a stupid policy.
sf_rob 10y ago
As with you, I'm not opposed to overbooking, but: 1) Overbooking should be handled at the gate. 2) I'd like to see an incredibly high legal ceiling for compensating passengers who voluntarily reschedule. $800 (4x the ticket price) or we'll drag some of you out of the plane is ridiculous. And let's not forget that the ceiling is only a legal limitation; it was United's discretion to stop the bidding at the legal ceiling and use force.
- scrollaway 10y ago
  > Overbooking should be handled at the gate It generally is. No idea why it wasn't in this case. United completely fucked this up in so many ways. Like you said: 1. The overbooking issue should have been handled at the gate. Deplaning should only be done in extreme circumstances, this was not one. 2. The extra crew should have been boarded on a different flight when they didn't get enough volunteer leavers. 3. A much higher ceiling should be placed on the ticket compensation for the extreme cases, through an auction. I don't know if this is legally possible though, but if it's not I'm sure something can be worked out in miles/free future tickets/etc. Pre-flight deplaning costs a lot more in wasted time/delays and even more when it's forced with extra costs in bad press/publicity, security calls, etc. This is a classic example of wasting millions to save hundreds. 4. Security obviously used excessive force. The entire ordeal should have been halted and the CEO should have immediately spoken against their actions rather than come out supporting them. It's one thing to make idiotic decisions, follow idiotic policies and cost people money. Physical assault is in a completely different ballpark. We have video evidence of what happened -- I hope to see the officer fired and prosecuted. I'm not holding my breath though.

Spooky23 10y ago

Complain to your congressperson. These sorts of problems are directly caused by deregulation. But be cautious, the benefit of allowing this sort of bullshit has been dramatically lower fares.

diogenescynic 10y ago
>dramatically lower fares. Bullshit. Jetblue doesn't oversell and they aren't dramatically more expensive [1]. I think you're just believing what they want you to think. At most people are saving a couple dollars a flight. 1: https://www.bloomberg.com/news/articles/2014-02-05/jetblue-never-bumps-passengers-dot-maybe-it-should https://www.bloomberg.com/news/articles/2014-02-05/jetblue-n...

abduhl 10y ago

I've seen a lot of people with this type of attitude, but I honestly don't buy it for a second. Airline customers don't have any brand loyalty - all they care about is that $10 they save. If you're serious about boycotting United and Delta then you'll also need to boycott the following airlines that codeshare: United Airlines Trans States Holdings United Airlines Commute Air United Airlines ExpressJet United Airlines GoJet United Airlines SkyWest United Airlines Air Canada United Airlines Shuttle America United Airlines Mesa United Airlines Republic United Airlines Austrian United Airlines All Nippon United Airlines Lufthansa United Airlines Brussels Airlines United Airlines Swiss International United Airlines Asiana United Airlines South African Airways United Airlines Ethiopian United Airlines Air New Zealand United Airlines Air China Delta Airlines Aeromexico Delta Airlines Aeromexico Connect Delta Airlines Air France Delta Airlines AF Regional Delta Airlines City Jet (AF) Delta Airlines Alitalia Delta Airlines Air One Cityliner (Alitalia) Delta Airlines CAI First (Alitalia) Delta Airlines China Airlines Delta Airlines China Eastern Airlines Delta Airlines China Southern Airlines Delta Airlines CSA Czech Airlines Delta Airlines GOL Airlines Delta Airlines KLM Royal Dutch Airlines Delta Airlines KLM Cityhopper Delta Airlines Korean Airlines Delta Airlines Olympic Air Delta Airlines Vietnam Airlines Delta Airlines Virgin Australia Delta Airlines Express Jet Delta Airlines Skywest Delta Airlines Shuttle America Delta Airlines Compass Airlines Delta Airlines Endeavor Air Delta Airlines GoJet Airlines Delta Airlines Aeroflot Delta Airlines Air Europa Delta Airlines Horizon Air Delta Airlines WestJet Delta Airlines Virgin Atlantic Delta Airlines Shanghai Airlines Delta Airlines Aerolineas Argentinas Delta Airlines Jet Airways, India LTD

zeven7 10y ago
You serious? $10? I'd pay an extra $10 any time to fly Delta because I prefer it. (I'm not aware of why we're boycotting Delta -- if there's something I need to know about why they should be boycotted then I'll reconsider.) And it's not going to be a problem for me to avoid Ethiopian Airlines. Thanks though.
vorotato 10y ago
Thanks for the tip, I'll add them to my kayak filter.

brandonmenc 10y ago

> Over-selling spaces on a plane is a scummy practice and shokldn't be allowed. Without overbooking, you'd switch to complaining about thousand dollar domestic flights.

diogenescynic 10y ago
That's completely bullshit. Flights would be a few bucks more expensive at most, not thousands.