> Agile can never work in an agency, where the client has control over budgets, deadlines, and features. There is simply no incentive for the client to compromi

> Agile can never work in an agency, where the client has control over budgets, deadlines, and features. There is simply no incentive for the client to compromise when your agency has made some pretty ridiculous promises and put themselves on the hook to deliver. There's an interesting triad that I've been talking to people about a lot recently. 1. Authority (the ability to make decisions of importance) 2. Accountability (a way of telling if you are doing better or worse) 3. Responsibility (pride and reward proportional to the results you deliver) Essentially when you lack any of those three, you cannot operate effectively. Without accountability, you have no way of knowing what success is. Without authority, you have no power to recruit help or make the necessary changes to be successful, and without responsibility, no amount of accountability or authority matters. This is especially true in asymmetrical relationships like customer-vendor and employee-employer.