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Are you sure about that, if they inform you that they're revoking your ticket and telling you to leave? Passengers are required to obey the flight crew at all t
by khedoros1 10y ago
Are you sure about that, if they inform you that they're revoking your ticket and telling you to leave? Passengers are required to obey the flight crew at all times.
"Rule 21: Refusal of Transport: UA shall have the right to refuse to transport or shall have the right to remove from the aircraft at any point, any Passenger for the following reasons:"
"H. Safety – Whenever refusal or removal of a Passenger may be necessary for the safety of such Passenger or other Passengers or members of the crew including, but not limited to: "
"2. Passengers who fail to comply with or interfere with the duties of the members of the flight crew, federal regulations, or security directives;"
Or, if not trespassing, would you like "breach of contract" or something? I'm sure they could find something; I'm neither very creative or experienced when it comes to making up criminal charges in order to punish people for interfering with my profit.
- CaptainZapp 10y agoAre you sure about that No, I'm not :) What is clear, though, is that he had a right to be on his seat before the whole sorry mess started. They probably could get him for "interfering with a flight crew" or some such crap after they asked him to leave. While passengers usually do get the short end of the stick (and in the case of United it appears that the stick is always covered in shit, but I digress) I think the situation in Europe is a lot better. When bumped, or even if you experience extended delays the airline must compensate you in cash. No useless vouchers, which are hard to redeem. There are a few exceptions, were that doesn't apply, namely if delays are beyond their control. Mechanical problems, however, don't count because it's their duty to properly maintain their gear. Passenger rights within the EU are clearly spelled out and airlines can't subvert them by mealy mouthed "contracts of carriage" I'd also wager that this wouldn't have escalated to this point virtually anywhere in Europe. Since the "smack him in the face and that'll teach him to comply" philosophy of policing seems much less aparent.