3 ms·
The dangers listed in the article are true, but it's important to remember that as you grow, you'll always have a "big one", one customer who is more valuable a
by ductionist 10y ago
The dangers listed in the article are true, but it's important to remember that as you grow, you'll always have a "big one", one customer who is more valuable and demanding than everyone else. Once you finish digesting your first big one, and close a few more their size, a new, even bigger "big one" will come along and the process will repeat a few times.