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So in the end: - more customers - buying more useless stuff (to collect miles) that they would otherwise won't buy. - making outrageous travel plans (using t
by fizixer 10y ago
So in the end:
- more customers
- buying more useless stuff (to collect miles) that they would otherwise won't buy.
- making outrageous travel plans (using those miles) that they otherwise won't make (e.g., fly to europe over the weekend if you're feeling bored; or world tour for honeymoon).
on top of the usual:
- annual fee
- interest on credit card (missed monthly payments and/or lower-than-full payments)
- kalleboo 10y agoAnd of course a bunch of those miles will expire, or some customers will never reach enough miles to make a flight. And at least in the past some airlines have had pretty high fees for redemption flights ("fuel surcharge") that might even cover most of the cost
- zwily 10y agoHaven't most programs switched to miles not expiring? I know Delta has.