4 ms·

Well, strictly speaking AirBnB is not a hotel. Likewise, you're supposed to abide by house rules. I have no idea what the author had set for their rental, but I

by csydas 10y ago

Well, strictly speaking AirBnB is not a hotel. Likewise, you're supposed to abide by house rules. I have no idea what the author had set for their rental, but I have yet to see an AirBnB posting that didn't ask that you please keep the place tidy. Given the enthusiastic response I got from my last host when my partner and I took the time to give the apartment a once-over when we left, I'm guessing that this is a persistent problem where guests just leave a place trashed. Some cleaning is obviously anticipated by the cleaning fees; you wash the linens, still give the place a good scrubbing between guests, etc., but I think it's fair to expect the guests to tidy up a little if you're upfront that this is part of the agreement on the listing. Likewise, even hotels will charge for outrageous damage or messes to their properties. Security deposits in the US for even really cheap hotels are pretty common, usually requiring a credit card with a $100 charge that is cancelled/returned later.

mirekrusin 10y ago
Airbnb has deposit/protection. They should just charge professional cleaning if it was a mess, no?
- csydas 10y ago
  Some do - I'm not really sure why it's relevant though, if you agree with the host that you'll keep the place tidy, and you don't, you're in breach of your agreement. It's not just a matter of throw money at it since it can impact business, especially for popular destinations or high tourist times when the places are booked solid for a few months. Having to be out a few days can throw off the schedule, which is crappy for the next guest and crappy for the host. It's not just about the initial money - really bad messes can affect more than just the host and cause problems you can't just solve with money. Too high of a deposit and no one will rent, but if someone's mess disrupts, then the deposit isn't enough to cover losses.
prostoalex 10y ago
AirBnB has a concept of a cleaning fee that can be set by the owner. A reasonable cleaning fee, however, significantly raises the price for short-term stays (while amortizing better for longer stays), which leaves the AirBnB hosts with two choices: 1) Hire a professional cleaner, set cleaning fee, lose some short-term customers. 2) Do not set the cleaning fee, expect to do cleaning yourself, complain loudly in public when this turns up to be the case.

by csydas 10y ago

mirekrusin 10y ago

Airbnb has deposit/protection. They should just charge professional cleaning if it was a mess, no?

csydas 10y ago
Some do - I'm not really sure why it's relevant though, if you agree with the host that you'll keep the place tidy, and you don't, you're in breach of your agreement. It's not just a matter of throw money at it since it can impact business, especially for popular destinations or high tourist times when the places are booked solid for a few months. Having to be out a few days can throw off the schedule, which is crappy for the next guest and crappy for the host. It's not just about the initial money - really bad messes can affect more than just the host and cause problems you can't just solve with money. Too high of a deposit and no one will rent, but if someone's mess disrupts, then the deposit isn't enough to cover losses.

prostoalex 10y ago

AirBnB has a concept of a cleaning fee that can be set by the owner. A reasonable cleaning fee, however, significantly raises the price for short-term stays (while amortizing better for longer stays), which leaves the AirBnB hosts with two choices: 1) Hire a professional cleaner, set cleaning fee, lose some short-term customers. 2) Do not set the cleaning fee, expect to do cleaning yourself, complain loudly in public when this turns up to be the case.