Agreed. It looks to me like that is a piece of molded plastic that was ripped and an attempted repair may have been made. That piece is probably made with wit

Agreed. It looks to me like that is a piece of molded plastic that was ripped and an attempted repair may have been made. That piece is probably made with with tabs that fit into slots to align it and glued into place. If that's correct than either the tear and repair attempt was made at the factory and it failed miserably or it was torn after the car was delivered. Since the car was new I'd have to think that quality control would have required the part be replaced, not repaired, but if that happened the factory should have a record of it. It may not have been the owner who did it. Could've been someone they know, or their kids. Stuff happens :D