Well, the contract uses clear terms like "Customer" but where on earth is a customer roped into such a thicket of demands, encouragement etc.? Customer is king

Well, the contract uses clear terms like "Customer" but where on earth is a customer roped into such a thicket of demands, encouragement etc.? Customer is king so the saying goes but here the "Customer" is the driver and that "Customer" gets a lot of rules dictated. Customers in the real world pay. "Customers" of Uber get payed. It is not that the language is vague. It is double plus good.