>They are only responsible to the extent that their contract with you allows for. The law doesn't allow you to sign away consumer guarantees act or sale of goo

>They are only responsible to the extent that their contract with you allows for. The law doesn't allow you to sign away consumer guarantees act or sale of goods act rights (at least here in NZ). So a bank cannot make you sign a contract that removes their liability to keep things in a safety deposit box safe, because in fact keeping them safe is the entire point of a safety deposit box. That's their responsibility. If a bank gets hacked, and loses customer information, then it is because of poor security practices, and that is gross negligence.