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Yep, try and sue or suppress someone and you run a real risk of having it blow up on you, defeating your intent to keep it quiet. Sometimes the best action is t
by posguy 10y ago
Yep, try and sue or suppress someone and you run a real risk of having it blow up on you, defeating your intent to keep it quiet. Sometimes the best action is to do nothing, and let it blow over.
- mysterypie 10y agoI wish it worked the way you said, but the Streisand Effect is a myth. If you've worked in customer service, public relations, as a manager, you know that 99% of the time when something is suppressed the problem goes away. It's just as true from the opposite point of view. If you're a customer, client, or user, and your complaint or comment is suppressed, 99% of the time you do nothing or it goes nowhere. Once in a long while, something blows up but it's not the rule.
- plaguuuuuu 10y agoThere's also the effect where the general public never notices the 99% that are suppressed, so the counter-examples to the streisand effect are hidden
- pepve 10y agoSo what you're saying is that the Streisand Effect is not a myth, it's just a rare occurence.
- SophosQ 10y agoI believe the definition of Streisand effect requires an addendum stating that it applies only when a large audience is involved. Customers or clients are individuals who're bereft of the social connections that'd provide solidarity and encourage them to follow-up on their complaints unlike that provided by a larger audience. Furthermore , clients are just tired of dealing with what is often BS from the customer-care dept. As they try to suppress the complaint and therefore prefer to take the easier route which is often to just switch their services. Furthermore, I'm not even considering perseverant personalities who burn brighter when someone tries to suppress the bonfire by blowing at it.