The basic manners that you learned early on for interacting with people face-to-face don't scale to interacting with many many people in an issue tracker every

The basic manners that you learned early on for interacting with people face-to-face don't scale to interacting with many many people in an issue tracker every day, anonymously, asynchronously, over the internet. It's a weird circumstance that we didn't evolve to handle, so I think it makes sense to break it down and carefully look at how to handle these situations efficiently and positively.