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This is totally the way to go. The cost for their compliance department to deal with a set of complaints will far out weight the money they owe you. Also, swi
by tmaly 10y ago
This is totally the way to go. The cost for their compliance department to deal with a set of complaints will far out weight the money they owe you.
Also, switching to a smaller regional bank if you have the possibility is a good choice.
Remember Bank of America is the bank that took all the farms from the farmers during the Great Depression.
- instaheat 10y agoI received several phone calls from their Regulatory complaints/compliance department. Played phone tag with them for a few days, until I finally just left them a message instructing them to refer to the resolution on my complaint. They actually give you a field to fill out on the agency websites: "What would you like to see happen as a result of this complaint?" Basically just said send me my money. They held onto it for more than 6 months. What is laughable is before I got fed up dealing with lower level employees and managers, I had them telling me to consult legal counsel - over an $1,800 check. Yeah pay an attorney $1,800 to represent me .. to receive $1,800! Makes sense of BofA! Why didn't I think of that?